Are the items guaranteed and what can I do if I am not satisfied with the products ordered? Service to our customers is very important to us. Of course there is a warranty on our jewelry. Is there something broken? Or are you not satisfied with your ordered products? That we find very annoying! Please do not hesitate to contact on, we will work together to find a suitable solution.
It can always happen that something does not go quite as planned. We recommend that you first report complaints to us by emailing us at service@key-moments.com.
If this does not lead to a solution, it is possible to submit your dispute for mediation through WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.
